The Fineguide blog
Practical guides on AI assistants, CRM and automation. From the team building Fineguide.
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Fineguide CRM: AI Assistants for Automated Lead Capture
How Fineguide CRM uses built-in AI assistants and session data to create contacts and update leads from conversations automatically, with no extra setup.
How Small Businesses Can Compete with Big Companies
How Fineguide helps small businesses compete with bigger companies through AI assistants, automation, multi-channel support and conversation analysis.
VoiceQA: AI Quality Assurance and Analytics for PBX Systems
VoiceQA transcribes and scores every call against your own rules, with evidence and suggestions, staff and client tracking, and dashboards.
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Fineguide Joins ElevenLabs Grant Program
Fineguide has been accepted into the ElevenLabs Grant Program as it prepares to launch its Voice AI and telephony integration next week.
Connect your AI assistant to Instagram
Link your Instagram Business account to a Fineguide AI assistant, turn on DM and optional comment replies, and test it with a real message.
How to add business knowledge to your AI assistant
Add website pages and documents to your AI assistant, keep its answers grounded in your business information, and set its out-of-scope reply.
Create your first AI assistant in Fineguide
Create your first AI assistant in Fineguide: pick a template or Instant Assistant, set its name, company, welcome message and avatar, then test it.
Is Kommo the Same as amoCRM? Here’s What You Need to Know
Is Kommo the same as amoCRM? Learn the key differences, why amoCRM rebranded to Kommo, and how both integrate with Fineguide.
Connect Your AI Assistant to Kommo
Connect your AI assistant to Kommo in about five minutes: authorize the account, set up an AI user, choose channels, and hand chats to your team.
Как подключить ИИ-ассистента к amoCRM: пошаговое руководство
Подключите ИИ-ассистента к amoCRM примерно за пять минут: авторизуйте аккаунт, настройте ИИ-пользователя, выберите каналы для ответов.
How to Train Your Assistants to Trigger Workflows in n8n
Connect n8n to Fineguide, start a workflow with a webhook, import it as an assistant action, test it, and let your assistant run it in a chat.
Week in AI: Legal Battles, Breakthroughs and Strategic Moves
AI news from early September 2025: lawsuits against Apple and Midjourney, Anthropic’s $1.5B settlement, OpenAI’s Statsig deal, and more.
Connect Fineguide AI Agents with n8n for Powerful Automation
What n8n is, why it suits AI automation, and how Fineguide hosts n8n Community Edition so your AI agents trigger workflows by actions and webhooks.
Fineguide’s Web Search Feature: How It Works, Why It Matters
How Fineguide’s web search works: four engines (Perplexity, Google, OpenAI, Claude), domain whitelists and blacklists, and when to use each one.
Introducing Integration with amoCRM and Kommo
Fineguide integrates with amoCRM and Kommo: automatic lead collection, human escalation, and AI replies on every channel Kommo supports.
AI Assistant with LaTeX Math Formula Support
Fineguide assistants render LaTeX: see one explain Pythagoras’ theorem, matrix determinants, a derivative and a chemical equation step by step.
Fineguide Launches on AppSumo: AI-Powered Customer Support
Fineguide launched on AppSumo with a lifetime deal: no-code AI assistants for websites, a choice of AI models, dynamic widgets and ticketing.
Introducing Automatic Lead Collection for Business Growth
Automatic Lead Collection lets Fineguide AI assistants ask for contact details during conversations and store them for your sales team to follow up.
Announcing Support for OpenAI GPT-4o and GPT-4o mini
Fineguide assistants can now use OpenAI’s GPT-4o and GPT-4o mini, with a 128,000-token context window, multimodal input and lower costs.
Announcing Integration with Google Gemini Models
Fineguide now supports Google’s Gemini 1.0, Gemini 1.5 Pro and Gemini 1.5 Flash models, with long context, multimodality and actions for assistants.
Full Integration with Anthropic Models, Including Claude 3.5
Fineguide integrates Anthropic’s Claude models, Haiku 3, Sonnet 3, Opus 3 and the new Sonnet 3.5, adding multimodality and actions to assistants.
Introducing Claude 3.5 Sonnet Integration at Fineguide
Fineguide’s AI assistants can now use Claude 3.5 Sonnet, for more nuanced, accurate and context-aware answers to your customers’ questions.
How to Integrate Fineguide with Helpscout
Connect Fineguide to Help Scout step by step: create an app, add its App ID and secret, choose a mailbox, and forward chat tickets to your inbox.
Intro to Fineguide.AI
Meet Fineguide: AI assistants that support customers, act on their behalf, show widgets and connect to third-party tools. Watch the intro video.
Customer Support: Cut Costs and Improve Service Quality
Lower customer support costs and raise service quality with AI chatbots, self-service, data analytics, agent training and continuous improvement.
Introducing Fineguide.AI
Fineguide puts an AI assistant on any website, trained on your own content and ready in minutes without code. Here is why we built it and how it works.
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Results
Fineguide Joins ElevenLabs Grant Program
Fineguide has been accepted into the ElevenLabs Grant Program as it prepares to launch its Voice AI and telephony integration next week.
Connect your AI assistant to Instagram
Link your Instagram Business account to a Fineguide AI assistant, turn on DM and optional comment replies, and test it with a real message.
How to add business knowledge to your AI assistant
Add website pages and documents to your AI assistant, keep its answers grounded in your business information, and set its out-of-scope reply.
Create your first AI assistant in Fineguide
Create your first AI assistant in Fineguide: pick a template or Instant Assistant, set its name, company, welcome message and avatar, then test it.
Introducing Fineguide's Claude Code Browser Plugin
Claude Code Browser is Fineguide's open-source Chrome extension: point at page elements, capture the DOM and chat with your local Claude Code.
Fineguide CRM: AI Assistants for Automated Lead Capture
How Fineguide CRM uses built-in AI assistants and session data to create contacts and update leads from conversations automatically, with no extra setup.
How Small Businesses Can Compete with Big Companies
How Fineguide helps small businesses compete with bigger companies through AI assistants, automation, multi-channel support and conversation analysis.
Is Kommo the Same as amoCRM? Here’s What You Need to Know
Is Kommo the same as amoCRM? Learn the key differences, why amoCRM rebranded to Kommo, and how both integrate with Fineguide.
VoiceQA: AI Quality Assurance and Analytics for PBX Systems
VoiceQA transcribes and scores every call against your own rules, with evidence and suggestions, staff and client tracking, and dashboards.
Connect Your AI Assistant to Kommo
Connect your AI assistant to Kommo in about five minutes: authorize the account, set up an AI user, choose channels, and hand chats to your team.
Как подключить ИИ-ассистента к amoCRM: пошаговое руководство
Подключите ИИ-ассистента к amoCRM примерно за пять минут: авторизуйте аккаунт, настройте ИИ-пользователя, выберите каналы для ответов.
How to Train Your Assistants to Trigger Workflows in n8n
Connect n8n to Fineguide, start a workflow with a webhook, import it as an assistant action, test it, and let your assistant run it in a chat.
Week in AI: Legal Battles, Breakthroughs and Strategic Moves
AI news from early September 2025: lawsuits against Apple and Midjourney, Anthropic’s $1.5B settlement, OpenAI’s Statsig deal, and more.
Connect Fineguide AI Agents with n8n for Powerful Automation
What n8n is, why it suits AI automation, and how Fineguide hosts n8n Community Edition so your AI agents trigger workflows by actions and webhooks.
Fineguide’s Web Search Feature: How It Works, Why It Matters
How Fineguide’s web search works: four engines (Perplexity, Google, OpenAI, Claude), domain whitelists and blacklists, and when to use each one.
Introducing Integration with amoCRM and Kommo
Fineguide integrates with amoCRM and Kommo: automatic lead collection, human escalation, and AI replies on every channel Kommo supports.
AI Assistant with LaTeX Math Formula Support
Fineguide assistants render LaTeX: see one explain Pythagoras’ theorem, matrix determinants, a derivative and a chemical equation step by step.
Fineguide Launches on AppSumo: AI-Powered Customer Support
Fineguide launched on AppSumo with a lifetime deal: no-code AI assistants for websites, a choice of AI models, dynamic widgets and ticketing.
Introducing Automatic Lead Collection for Business Growth
Automatic Lead Collection lets Fineguide AI assistants ask for contact details during conversations and store them for your sales team to follow up.
Announcing Support for OpenAI GPT-4o and GPT-4o mini
Fineguide assistants can now use OpenAI’s GPT-4o and GPT-4o mini, with a 128,000-token context window, multimodal input and lower costs.
Announcing Integration with Google Gemini Models
Fineguide now supports Google’s Gemini 1.0, Gemini 1.5 Pro and Gemini 1.5 Flash models, with long context, multimodality and actions for assistants.
Full Integration with Anthropic Models, Including Claude 3.5
Fineguide integrates Anthropic’s Claude models, Haiku 3, Sonnet 3, Opus 3 and the new Sonnet 3.5, adding multimodality and actions to assistants.
Introducing Claude 3.5 Sonnet Integration at Fineguide
Fineguide’s AI assistants can now use Claude 3.5 Sonnet, for more nuanced, accurate and context-aware answers to your customers’ questions.
How to Integrate Fineguide with Helpscout
Connect Fineguide to Help Scout step by step: create an app, add its App ID and secret, choose a mailbox, and forward chat tickets to your inbox.
Intro to Fineguide.AI
Meet Fineguide: AI assistants that support customers, act on their behalf, show widgets and connect to third-party tools. Watch the intro video.
Customer Support: Cut Costs and Improve Service Quality
Lower customer support costs and raise service quality with AI chatbots, self-service, data analytics, agent training and continuous improvement.
Introducing Fineguide.AI
Fineguide puts an AI assistant on any website, trained on your own content and ready in minutes without code. Here is why we built it and how it works.
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