Automations
Connect the conversation to the rest of your business.
Run n8n automations on an instance Fineguide hosts for you, give your assistants actions that call your own systems, and send what happens in a conversation wherever it needs to go.
n8n automations
Hosted for you, or your own.
n8n is where the work that leaves Fineguide gets done: your billing system, your warehouse, an internal API, or any of the hundreds of services n8n already connects to.
Hosted by Fineguide
Let Fineguide set up an n8n instance for you and connect it to your account, with nothing to install or look after.
Your own instance
Already run n8n? Connect it with its address and an API token, and keep the workflows you have.
Workflows as actions
Import an n8n workflow that starts with a webhook, and it becomes an action your assistant can call in the middle of a conversation.
Hundreds of integrations
Everything n8n connects to is within reach, without waiting for us to build an integration of our own.
Assistant actions
Let the assistant call your systems.
An action is an HTTP request the assistant can make while it talks to a customer, such as checking an order, looking up availability or booking a slot in the system you already use.
- From a cURL command
- Paste a cURL command and the action is built from it: the address, the method, the headers and the body.
- Stored secrets
- Keep API keys and tokens as stored secrets and use them in your actions, instead of writing them into each request.
- Test before it goes live
- Run the action from the test panel and see what your system sends back, before the assistant uses it with a customer.
- In the conversation
- The assistant calls the action when the customer’s request needs it, and answers with what your system returned.
- What it costs
- A reply that needs 2 to 4 actions costs 2 credits, and 5 to 7 actions cost 3, instead of the usual 1.
Webhooks
Send each event where it needs to go.
Give an assistant a webhook address and choose the events it should report. Each one arrives as it happens, ready for n8n or any system with an HTTP endpoint.
- A message sent or received
- A session opened, or a session closed
- A ticket created
- A reply rated by the customer
- An update to the information the assistant collects
- A lead form submitted on your Facebook page, through Facebook Lead Ads
- An optional header on every call, so your endpoint can check where it came from
Connect your first automation.
Connect n8n, give your assistant one action it can call, and stop doing that part by hand.