The Voice AI module
AI on the other end of the phone.
The same assistants that handle web chat, WhatsApp, and Telegram, now picking up the phone. Answer inbound 24/7, place outbound at scale, hand off to humans when it matters.
Voice AI puts the configurable assistants you already deploy on chat onto live phone calls, answering inbound, qualifying outbound, and handing off to humans when it matters. Phone becomes an integrated channel, not a parallel system.
Capabilities
A complete voice layer, end to end.
Voice AI builds on the assistants, CRM, and Voice QA you already have, so phone runs on the same configuration, the same customer record, and the same quality dashboards as every other channel.
Inbound automation
Answer calls 24/7. Route by intent, identify the customer, and resolve common requests without queueing for a human.
Outbound calls
Place qualification, follow-up, or reminder calls at scale. Hand off to a human the moment the conversation requires it.
Telephony integration
Connects to your existing carrier or SIP trunk. Numbers, recording, and compliance follow your existing setup.
CRM and Voice QA loop
Every call writes back to the same customer record, with transcripts ready for Voice QA scoring on the same dashboards.
Bring AI to the phone.
Walk through Voice AI, Voice QA, and the rest of the platform in one demo.