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Pricing Enterprise Contact Blog

Pay for what your AI does.
Everything else is included.

Every plan runs on credits. AI replies and voice minutes use them. Your CRM, inbox, messages and workflows never do.

  • Free plan, no card needed
  • No setup fees
  • Cancel anytime

What a credit buys

1 credit AI reply
A standard reply from an assistant, in any channel.
12 credits A minute of call scoring
Voice QA transcribes a call and scores it against your criteria.
10 credits A minute of AI phone call
AI Telephony answering or making a call. 30 a minute on the premium agent engine.
0 credits Everything else
CRM, Inbox, Messages, workflows and reports.

Free

Try the platform with your own content.

€0$0 forever

No card needed

Credits

200, one time

About 200 AI replies. They do not renew.

Team

You + 1 teammate

No extra seats on Free

Knowledge base

About 200 documents

1M characters

Extra credits

€45$53 per 1,000

Support

Community

Starter

A small team putting its first assistant to work.

€100$119€80$96 /month

Billed monthly Billed €960$1,152 a year. You save €240$276.

Credits

3,000 every month

About 3,000 AI replies, or 250 minutes of call scoring

Team

You + 3 teammates

Then €20$23 per person a month

Knowledge base

About 1,000 documents

5M characters

Extra credits

€40$47€34$40 per 1,000

15% off on yearly plans

Support

Email

Most popular

Business

A growing team with steady daily volume.

€200$239€160$192 /month

Billed monthly Billed €1,920$2,304 a year. You save €480$564.

Credits

8,000 every month

About 8,000 AI replies, or 660 minutes of call scoring

Team

You + 5 teammates

Then €18$21 per person a month

Knowledge base

About 2,000 documents

10M characters

Extra credits

€30$35€26$30 per 1,000

15% off on yearly plans

Support

Priority

Premium

Several teams, or a high volume of calls and chats.

€500$589€400$472 /month

Billed monthly Billed €4,800$5,664 a year. You save €1,200$1,404.

Credits

25,000 every month

About 25,000 AI replies, or 2,080 minutes of call scoring

Team

You + 10 teammates

Then €15$18 per person a month

Knowledge base

About 4,000 documents

20M characters

Extra credits

€24$28€21$24 per 1,000

15% off on yearly plans

Support

Dedicated

Yearly plans are paid once a year. Credits still arrive every month, and extra seats are billed monthly.

Credits and knowledge base space are shared by everyone in your organization.

Dollar prices are shown for reference. For now you are billed in euro, at the euro price.

When credits run out

Your AI pauses. Your team keeps working.

Buy more credits at any time and the AI picks up again straight away. On a paid plan you can also turn on automatic top-up, so credits are added before it pauses, up to a monthly limit you set.

Pauses

  • AI replies in every channel
  • Call scoring
  • New AI phone calls. A call already under way finishes.

Keeps working

  • CRM and contacts
  • Inbox and Messages
  • Workflows
  • Your data and settings

Add-ons

Need more of one thing? Add just that.

Seats, credits and knowledge base space are sold separately, so you do not have to change plan to get more of one.

Extra seats

Invite more people than your plan covers, at any time. Each extra person is billed monthly with your plan. Free has no extra seats.

Starter
€20$23 / person
Business
€18$21 / person
Premium
€15$18 / person

Extra credits

Buy credits whenever you need them, on any plan, Free included. They add to your balance and stay there for as long as you keep the same plan. On a yearly plan they cost 15% less.

Free
€45$53 / 1,000
Starter
€40$47€34$40 / 1,000
Business
€30$35€26$30 / 1,000
Premium
€24$28€21$24 / 1,000

Context Packs

More room for the documents, pages and PDFs your assistants read, on any plan. Each pack is its own monthly charge that you can remove when you no longer need it.

Per pack, per month
€5$6
Space added
+5M characters
Roughly
1,000 documents

A Context Pack can only be removed if your content still fits without it. Delete some content first if it does not.

The details

How credits are counted

AI replies
A standard reply costs 1 credit. When the assistant has to take several actions to answer, such as looking something up or updating the CRM, the reply costs more: 2 credits for 2 to 4 actions, 3 for 5 to 7. Files and images in the chat cost nothing extra.
Call scoring
Voice QA uses 12 credits for each minute of a call, with a one-minute minimum per call.
AI phone calls
Counted from the moment the call is answered, not while it rings, with a one-minute minimum. 10 credits a minute, or 30 on the premium agent engine. Voice chats in your website widget count as AI replies.
Always free
CRM, Inbox, Messages, workflows, reports and integrations never use credits.

Need an Enterprise plan?

For high volume, custom integrations or specific compliance requirements, we offer tailored solutions.

  • Custom credit packages
  • Volume discounts
  • Priority support & SLA
  • Dedicated account manager

Questions about pricing

The rules, in plain words.

What is a credit?
Credits pay for the work the AI does. A standard AI reply is 1 credit, a minute of call scoring is 12, and a minute of AI phone call is 10, or 30 on the premium agent engine. Everything else on the platform is included in your plan.
Do unused credits carry over?
No. On a paid plan your credits refresh on each billing date, and anything unused does not carry over. The 200 credits on Free are given once and do not refresh.
What happens to credits I buy?
They add to your balance and have no expiry date, but they belong to your current plan. If you change plan or cancel, unused credits you bought do not move with you.
Can I change plan?
Yes, at any time. Moving from Free to a paid plan starts straight away. Moving between paid plans, up or down, takes effect on your next billing date.
How do I cancel?
Cancel from your billing settings. Your plan keeps running until the end of the month you have paid for, then your account moves to the Free plan.
Who counts as a seat?
Everyone you invite, including invitations that have not been accepted yet. You, as the account owner, are not counted, so Starter covers you plus 3 teammates.
What if my knowledge base is full?
You get a warning at 85%. When it is full, new documents and pages are not added until you remove some content, add a Context Pack or move to a bigger plan.
How does yearly billing work?
You pay for 12 months at once and save 20%. Credits still arrive every month, extra credits cost 15% less, and extra seats are billed monthly. You choose monthly or yearly when you subscribe; to switch later, cancel and subscribe again with the other option. Free has no yearly option.
Can I try it before paying?
Yes. The Free plan is yours to keep, with 200 credits and room for you and one teammate. No card needed.
Which currency am I charged in?
Euro, for now. Dollar prices are the euro prices converted and rounded, shown for reference. If you subscribe, you pay the euro price.