See exactly how your AI is performing with every customer. Track satisfaction trends over time, spot problem areas instantly, and improve your AI by editing responses directly in the conversation history.
✓ Real-time performance tracking • ✓ Editable response training • ✓ Continuous AI improvement
Every customer conversation gets automatically reviewed and rated. You'll see trends, spot unhappy customers early, and know exactly where your AI needs improvement - all without any manual work.
Here's exactly how you'll use analytics to understand your customers better, spot trends early, and make your AI smarter every day.
Every customer conversation gets automatically reviewed and scored. You'll see if customers are happy, frustrated, or confused - and track how these feelings change over time without any manual work.
See every conversation in an easy-to-read table. Click on any conversation to see the full chat history, satisfaction score, and exactly where things went right or wrong. Perfect for understanding what your customers really experience.
Want your AI to respond differently to certain questions? Simply click on any conversation and customize the response to match your brand voice and style. Your AI will learn your preferences and apply them to similar future conversations.
Start tracking conversation analytics and improving your AI assistants with editable response training.