About
The company behind Fineguide.AI.
Fineguide.AI is an AI-first CRM and business-automation platform, built in Chișinău, Moldova, for the teams that talk to customers every day.
What Fineguide is
One platform for the work around your customers.
Fineguide brings AI assistants, a CRM, a shared inbox, AI phone calls and call-quality scoring onto one platform, so a business can answer every customer, keep one record of each of them, and see how every call went. The AI takes the repetitive part; your team keeps the relationships.
Who it is for
- Business owners who want every enquiry answered, including outside office hours
- Sales teams qualifying leads and working a pipeline
- Support teams sharing one inbox for chat and email
- Call-centre teams scoring calls and running outbound call campaigns
The platform
What Fineguide does.
- AI Assistants
- Answer customers on your website, WhatsApp, Telegram, Instagram, Messenger, Slack and Discord, from the knowledge you give them, and write what they learn into the CRM.
- CRM
- Contacts, companies, deals and pipelines, tasks, duplicate review and sales reports, all on one customer record.
- Messages and Inbox
- A team inbox for every chat channel and your own email, with a routing queue, departments and handover to a person.
- AI Telephony and Campaigns
- AI phone calls on your own numbers over SIP, inbound and outbound, plus outreach, survey and promotion call campaigns.
- Voice QA
- Every recorded call transcribed and scored against your own rules, per department, with the quotes behind each mark.
- Workspace
- Block-based documents for playbooks, briefs and case files linked to your contacts.
- Automations
- n8n automations on an instance Fineguide hosts for you or on your own, plus assistant actions and webhooks.
Where we are
Built in Chișinău, Moldova.
Fineguide.AI is designed and built in Chișinău, in the Republic of Moldova. This site is available in English and Romanian.
Company and founder
Who owns Fineguide.AI.
Liviu Maftuleac
Founder, owner and holder
Liviu Maftuleac is the sole founder, owner and holder of Fineguide.AI. He is also the sole founder, owner and holder of Eightcell Labs and of Tesseract.
Advisors
Corneliu Maftuleac is an advisor. He holds no ownership in, and has no attribution to, Fineguide.AI, Eightcell Labs or Tesseract.
Get in touch.
For questions about the company, the platform or working together, write to us.